— Inquiry to Dispatch

Five documented steps. One departure date.

Every order follows a fixed sequence: specification capture, sourcing, inspection, packing, and dispatch. Each step has a defined timeline and a named accountability checkpoint.

Overhead macro shot of pink Himalayan salt crystals spread on a stainless inspection tray under cool studio lighting, a gloved hand holding a magnifying loupe over a cluster, sharp detail on crystal facets
Overhead macro shot of pink Himalayan salt crystals spread on a stainless inspection tray under cool studio lighting, a gloved hand holding a magnifying loupe over a cluster, sharp detail on crystal facets
/ The Supply Process

How every order is handled

Step 01 — 24–48 hrs
Step 02 — 3–5 days
Step 03 — 2–4 days

Specification Capture

Sourcing & Batch Selection

Pre-Shipment Inspection

Grade, moisture tolerance, packaging format, labeling requirements, and destination port — all recorded at inquiry stage before sourcing begins.

Raw material is sourced against your specification. Batches are selected and tagged by origin, date, and grade reference before any further processing.

Each batch is inspected against spec: visual grading, moisture check, weight verification, and sample archiving by batch number and date.

Step 04 — 2–3 days
Step 05 — Quoted date

Compliance Packing

Dispatch & Container Tracking

Packed to your format — bulk bags, retail units, or custom labeling. Compliance sheet generated per container before sealing.

Container departs on the quoted date. Tracking reference issued at dock. Documentation forwarded before vessel departure.

Wide-angle shot of a commercial shipping dock at dusk under industrial floodlights, a sealed 20-foot container being loaded onto a vessel by crane, cool blue-white light, documentary framing, no people
Wide-angle shot of a commercial shipping dock at dusk under industrial floodlights, a sealed 20-foot container being loaded onto a vessel by crane, cool blue-white light, documentary framing, no people
▸ Dispatch Accountability

A departure date is a commitment, not a forecast.

Container booking, export documentation, and customs clearance are coordinated in parallel — not sequentially. Your tracking reference is issued at the dock, before the vessel moves.